Feedback
Every tournament we run gets sharper because a player took two minutes to tell us what went wrong — or what went right. Submit your feedback through the form below and it lands straight with the management team.
Submit Your Feedback Here
One short form. No account, no login — open it, say what is on your mind, and send it. This is the channel we track feedback through, so please use it rather than DMs.
Tell Us What To Fix
Praise, complaints, bug reports, format suggestions — all of it goes in the same form. Be specific: the tournament name, the date and what exactly happened help us far more than "it was bad".
What To Tell Us About
Anything about playing with Qelvor is fair game. These are the areas where your input changes the most.
Tournament Experience
Lobby start times, slot allotment, match flow, how long you waited, and whether the bracket felt fair.
Registration & Payment
Confusing form fields, entry fee trouble, failed payments, or how a refund request was handled.
Prize Payouts
Your experience of the UPI prize transfer after a successfully completed tournament match, the prize split and the payout confirmation.
Website & Updates
Broken pages, rules that read unclearly, or announcements that reached you too late on Discord or WhatsApp.
After You Hit Submit
Your submission does not disappear into an inbox nobody opens. Here is the route it actually takes.
Logged
Every response lands in one review queue with a timestamp, so nothing gets lost between tournaments.
Reviewed
Management reads the queue regularly. Anything urgent — a payment problem or a cheating report — is pulled out the same day.
Acted On
Points that keep repeating become real changes: a rule rewritten, a form field fixed, or a schedule moved before the next event.
Feedback Form Or Support Email?
The form is for making Qelvor better. Support is for fixing something that went wrong with your own entry, right now.
Making Qelvor Better
Suggestions, ideas and general experience — the match format felt unbalanced, the schedule was awkward, the rules page was confusing, or you want a new title added to the roster. Also the right place for praise when a tournament ran well.
Something Went Wrong With Your Entry
A missing prize payout, a disputed result, a wrong detail on your registration, an entry fee that did not go through, a cheating report with evidence, or anything urgent on match day. These need a direct reply and usually need screenshots attached.
Contact The Team
If your message needs a direct answer rather than a place in the review queue, write to us instead.
Talk To The Management Team
Use email for registration corrections, payment questions, refund requests or match disputes. Our Discord server is the fastest route on match day. For everything else, the feedback form is the right place.