Terms & Conditions
These are the rules every competitor agrees to the moment they enter a Qelvor eSports tournament, plus the guidelines every affiliate partner works under. They exist for one reason — so that skill decides the outcome, and nothing else does. Read them once, play by them always.
Membership Terms & Conditions Are Separate
Qelvor eSports Membership Cards — Starter, Pro and Elite — are not governed by these Terms & Conditions. Membership billing, renewals, upgrades, cancellations and membership refunds are covered by a separate Membership Terms & Refund Policy, published in the Membership section. The two documents run alongside each other: this page governs how you compete, that one governs your card.
Read The Membership Terms ↗Who Can Enter
You must be 18 or older on the day you register to enter a Qelvor eSports tournament, buy a membership or use any paid service. This applies to every player on a team, including substitutes. We ask for your date of birth when you register, and we may ask for proof of age (such as a government photo ID) before confirming an entry or paying a prize. Entries from anyone under 18 are cancelled and the full entry fee is refunded to whoever paid it, whether we find out before or after the tournament starts; no prize is payable, and we delete the player's data except where the law requires us to keep it. For a team, an under-18 player must be replaced by an eligible player before the tournament starts; otherwise the whole team entry is cancelled and refunded.
Our 18+ Policy ↗Fair Play Policy
Every participant must compete honestly and respectfully. The following actions are strictly prohibited in all Qelvor tournaments.
Account Responsibility
Players are fully responsible for their own game accounts and the information they register with.
Original Account Only
Compete on the account you registered with. Smurfs, alts and borrowed IDs are not permitted.
No Account Sharing
Handing your account to another player for a match — for any reason — is a violation.
No Fake Identities
Fake identities or impersonation of another player, team or staff member may lead to a permanent ban.
Tournament Discipline
Players must maintain proper behaviour before, during and after every tournament match.
✅ What We Expect
- Respect admins and staff — they run the lobby, and their calls keep the match moving.
- Respect opponents — every squad in the lobby paid the same entry you did.
- Respect teammates — a bad drop is not a reason to turn on your own squad.
🚫 What Ends Your Run
- Toxicity and harassment directed at any player, team or staff member.
- Hate speech or abusive language in voice, in chat, or on our official channels.
- Intentional griefing or deliberately sabotaging a match for your team or others.
Match Reporting & Proof
Disputes are settled on evidence, not arguments. Here is what we need from you when something goes wrong in a match.
📸 Capture Valid Proof
Players must provide valid screenshots or match recordings supporting their claim.
⏱️ Report On Time
Reports must be submitted within the official reporting window announced for that tournament.
⚖️ Await The Ruling
Admins review the submitted evidence and issue a decision for the affected match.
Slot & Participation Rules
A confirmed slot is a commitment. These rules keep lobbies full and matches starting on schedule.
No Unapproved Transfers
Team slot transfers without permission from the management team are prohibited.
No-Shows Are Tracked
Last-minute no-shows may affect eligibility for future Qelvor tournaments.
Join Before The Deadline
Teams must join the lobby before the reporting deadline announced for that match.
Refund & Cancellation Policy
Whether your entry fee comes back depends on one thing — whether you told us before the match started.
You Informed Us Before The Tournament
If you inform the management team before the tournament starts, your slot can be reassigned and your entry fee is refunded.
You Did Not Inform Us Before The Match
If you fail to inform us before the match starts, the slot is already locked and the lobby is already built around it. The entry fee is not refundable.
If A Match Is Cancelled By Us
Where a match has to be called off due to hacking investigations, technical manipulation, or severe rule violations, the entry amount is handled as follows.
Qelvor eSports Affiliate Partner Program
These affiliate rules cover attribution, participation, commissions and partner progression. Existing player tournament terms above continue to apply.
Affiliate policy v1.0 · Effective · Version history
Manual Verification During The Transition
Automatic referral tracking and the partner dashboard are planned. Until launch, send agreed player details before the applicable match for manual verification.
Referral Attribution & Returning Players
- Only approved affiliates and validated attribution records qualify. A referral-link click alone never earns commission.
- One eligible tournament entry can be credited to only one affiliate. Duplicate claims, duplicate registrations, fake accounts, self-referrals and manipulation are rejected.
- Returning players can generate commission for separate eligible tournament entries. The same player cannot be counted twice for one entry.
- The player's original validated affiliate association is used by default. Any approved administrative reassignment must record its reason, approver and audit history.
- Registration, payment where applicable, actual participation and successful match completion must be verified before a commission is eligible.
Manual Verification & Tracking Transition
Automatic referral tracking is not live yet. Until its launch, approved affiliates must email the minimum necessary referred-player details before the applicable tournament match so Qelvor can manually verify attribution. Include the player name, in-game name, game UID and tournament or match reference, with the player's agreement. Existing valid manual referrals remain eligible and will be carried forward through administrative verification when tracking launches.
When tracking launches, approved affiliates will receive a unique partner referral ID and a referral link or code for the real tournament registration route. Successfully tracked eligible entries will no longer require daily referral emails. If automatic tracking is unavailable, contact the official affiliate email before the applicable match for manual verification. Referral links are not yet being issued through this website.
Manual verification records the reason, administrator approval and attribution history. Duplicate claims are rejected. Contact affiliatepartner@
Verified Participation & Fixed Commission
Commission remains 10% of the eligible tournament entry fee for every tier. Confirmed registration, successful payment where applicable, actual participation and successful match completion are required. Registration alone, link clicks, no-shows and invalid entries do not earn commission.
Commission Settlement — Within 24 Hours
Eligible affiliate commissions are verified and processed within 24 hours after the successful completion of the applicable tournament match. Commission eligibility is based on confirmed player participation, valid referral attribution, successful payment where applicable, and compliance with Qelvor eSports Affiliate Partner Rules.
Ordinary eligible commission payouts are completed by Qelvor within 24 hours of successful match completion, including initiating the payment; a pending balance alone does not count as settlement. Final bank or UPI credit can depend on the payment provider. The payout reference, initiation time and payment status are recorded separately.
Refunds, Reversals & Adjustments
Fully refunded, invalid or non-participating entries earn no commission. For a partially refunded eligible entry, commission is 10% of the eligible entry fee retained after the refund, rounded to the nearest paise per entry. Gross commission, refund adjustments, statutory deductions and net payment are recorded separately. If a refund occurs after payment, any reversal or adjustment is itemised and communicated to the affiliate.
Tier Qualification & Review
| Tier | Eligible entries | Commission |
|---|---|---|
| Bronze | 0–9 | 10% |
| Silver | 10–29 | 10% |
| Gold | 30–74 | 10% |
| Elite | 75+ | 10% |
Tier qualification uses verified eligible entries during the previous 30 days. Approved partners start at Bronze. Status is reviewed once each month; upgrades take effect at the next scheduled review. Downgrades occur only after 2 consecutive monthly reviews below the current tier's minimum. Fraud or serious policy violations may trigger immediate suspension. Partners can request their calculation date, qualifying total and next review date through the official affiliate email.
Every tier earns the same 10% commission. Benefits represent eligibility or access; sponsorships, paid contracts and exclusive commercial opportunities are not guaranteed. Referral IDs, referral links and the authenticated partner dashboard remain planned features.
Program Changes & Earned Commissions
Qelvor eSports may revise affiliate commission rates, eligibility requirements, tier criteria, benefits or program conditions as the program evolves. Material changes will be communicated to registered affiliate partners through their registered email address or official partner dashboard before taking effect, except where immediate changes are necessary for legal compliance, security or fraud prevention.
Changes will apply prospectively from their stated effective date. Commissions validly earned before that date will remain governed by the terms applicable when they were earned, subject to verification, refunds, fraud prevention and applicable law.
Fair Play, Fraud Prevention & Conduct
Partners must act professionally and avoid misleading claims, abuse, fake accounts, self-referrals and referral manipulation. Fraud or serious violations may trigger immediate suspension or removal. Sponsorships and commercial collaborations are not guaranteed tier rewards.
Payment Holds, Failures & Disputes
Unresolved fraud, refund, participation or attribution disputes may place an affected entry on hold. The affiliate is notified of the reason and any information needed. Payout failures are recorded and communicated. Once the issue is resolved, Qelvor provides an updated payout date and, where necessary, a corrected payment reference.
Raise an attribution, refund or payment dispute at affiliatepartner@
Records, Privacy & Statutory Deductions
Gross commission, adjustments, any applicable statutory deductions and net payment must remain separate, with match completion times, payout references and payment statuses. Tax withholding and reporting must be verified under applicable law; affiliate service commissions are not automatically treated as tournament winnings.
Only necessary player information may be submitted, with the player's agreement. PAN or payout details are requested only when legitimately required and through an appropriate secure collection method. Do not include sensitive identifiers in public referral links or publish another partner's earnings or player details. The authenticated partner dashboard is planned and is not available through this website yet.
Affiliate Policy Version History
- v1.0 · 2026-10-18 — Corrected the affiliate email; published the 24-hour settlement policy, refund adjustments, rolling 30-day tier thresholds and review rules; aligned change notices; clarified manual verification during the planned tracking rollout.
Material-change notices will be sent to registered partners before the stated effective date, except for the legal, security or fraud-prevention exceptions described above.