Player Rules & Tournament Agreement

Terms & Conditions

These are the rules every competitor agrees to the moment they enter a Qelvor eSports tournament, plus the guidelines every affiliate partner works under. They exist for one reason — so that skill decides the outcome, and nothing else does. Read them once, play by them always.

🏆 Play Fair 🔥 Compete Strong ⚡ Rise Like Giants
7 + 8
Player & Affiliate Rules
Zero
Tolerance For Cheating
Up To 80%
Cancelled-Match Refund
Final
Management Decision
💳

Membership Terms & Conditions Are Separate

Qelvor eSports Membership Cards — Starter, Pro and Elite — are not governed by these Terms & Conditions. Membership billing, renewals, upgrades, cancellations and membership refunds are covered by a separate Membership Terms & Refund Policy, published in the Membership section. The two documents run alongside each other: this page governs how you compete, that one governs your card.

Read The Membership Terms
01Fair Play Policy

Fair Play Policy

Every participant must compete honestly and respectfully. The following actions are strictly prohibited in all Qelvor tournaments.

Hacking
Scripts / Mods
Exploiting glitches or bugs
Unfair teaming
Emulator bypass or unauthorized tools
Third-party software giving an unfair advantage
If any player is found violating fair-play policies, the match may be terminated immediately — to protect the real players in the lobby and maintain tournament integrity.
02Account Responsibility

Account Responsibility

Players are fully responsible for their own game accounts and the information they register with.

🎮

Original Account Only

Compete on the account you registered with. Smurfs, alts and borrowed IDs are not permitted.

🔐

No Account Sharing

Handing your account to another player for a match — for any reason — is a violation.

🪪

No Fake Identities

Fake identities or impersonation of another player, team or staff member may lead to a permanent ban.

03Tournament Discipline

Tournament Discipline

Players must maintain proper behaviour before, during and after every tournament match.

✅ What We Expect

  • Respect admins and staff — they run the lobby, and their calls keep the match moving.
  • Respect opponents — every squad in the lobby paid the same entry you did.
  • Respect teammates — a bad drop is not a reason to turn on your own squad.

🚫 What Ends Your Run

  • Toxicity and harassment directed at any player, team or staff member.
  • Hate speech or abusive language in voice, in chat, or on our official channels.
  • Intentional griefing or deliberately sabotaging a match for your team or others.
This runs both ways. The same standard applies to our own staff. If a member of our customer support team was rude, unfair or abusive towards you — or you were abused by any player, team or staff member — report it to report@qelvoresports.com with the names, IDs and what happened. Reports go to the support lead, not to the person being reported. We will help you.
04Match Reporting & Proof

Match Reporting & Proof

Disputes are settled on evidence, not arguments. Here is what we need from you when something goes wrong in a match.

Step 01

📸 Capture Valid Proof

Players must provide valid screenshots or match recordings supporting their claim.

Step 02

⏱️ Report On Time

Reports must be submitted within the official reporting window announced for that tournament.

Step 03

⚖️ Await The Ruling

Admins review the submitted evidence and issue a decision for the affected match.

Edited or fabricated proof is treated as a serious offence. Submitting a doctored screenshot or recording will lead to strict action against the reporting player or team.
05Slot & Participation

Slot & Participation Rules

A confirmed slot is a commitment. These rules keep lobbies full and matches starting on schedule.

🔁

No Unapproved Transfers

Team slot transfers without permission from the management team are prohibited.

🚷

No-Shows Are Tracked

Last-minute no-shows may affect eligibility for future Qelvor tournaments.

Join Before The Deadline

Teams must join the lobby before the reporting deadline announced for that match.

Late arrivals after the lobby has closed may result in disqualification.
06Refund & Cancellation

Refund & Cancellation Policy

Whether your entry fee comes back depends on one thing — whether you told us before the match started.

Case 01

You Informed Us Before The Tournament

If you inform the management team before the tournament starts, your slot can be reassigned and your entry fee is refunded.

✅ Entry fee refunded
Case 02

You Did Not Inform Us Before The Match

If you fail to inform us before the match starts, the slot is already locked and the lobby is already built around it. The entry fee is not refundable.

❌ Entry fee not refundable

If A Match Is Cancelled By Us

Where a match has to be called off due to hacking investigations, technical manipulation, or severe rule violations, the entry amount is handled as follows.

Up to 80% Refundable
20%
Up to 80% of the entry amount may be refunded to affected players.
The remaining amount covers match arrangement, management and operational effort already spent.
07Decision Authority

Decision Authority

Every competitive ruleset needs a final voice. At Qelvor, that voice is the management team.

⚖️ The Management Team Holds Final Authority Over

⚠️ Final note — by participating in tournaments organized by Qelvor eSports, you automatically agree to follow all rules listed here, along with any future updates announced by the management team.
👥 Affiliate Partner Rules & Guidelines

Qelvor eSports Affiliate Partner Program

To maintain fairness, transparency and professionalism within the Qelvor eSports Affiliate Partner Program, all affiliate partners must follow the rules listed below.

📧 Daily Submissions

Official Affiliate Partner Email

Player details must reach this address every day, before the tournament or match begins. Nothing submitted after match timing is counted.

📧 affiliatepartners@qelvoresports.com
01

🔁 Referred Players Policy

Repeated referred players are also eligible under the affiliate partner program — a player returning for more tournaments still counts toward your referrals.

Immediate disqualification: fake referrals, duplicate accounts, or any unfair referral method removes you from the program.
02

📧 Daily Match Confirmation

All affiliate partners must send player details daily, before the tournament or match starts, through our official email — affiliatepartners@qelvoresports.com

Miss the deadline, miss the payout: failure to submit the required details before match timing may make the affiliate partner ineligible for compensation on that specific match or event.
03

🎮 Active Player Requirement

Players referred by affiliate partners must remain active during matches and tournaments — a referral is credited on real participation, not registration alone.

Not counted: inactive, intentionally absent, or fake participants may not be counted under affiliate partner benefits and rewards.
04

🛡️ Fair Play & Professional Conduct

Affiliate partners are expected to maintain respectful and professional behaviour with players, staff members and the wider community.

Suspension or removal: misleading information, abuse, toxicity, or any unfair activity may lead to permanent removal from the affiliate partner program.
05

💰 Compensation Updates

Qelvor eSports reserves the right to update, modify, increase, decrease or restructure affiliate partner compensations, rewards and eligibility criteria in the future without prior notice.

06

⚠️ Rule Violations

If any affiliate partner is found violating the rules, attempting fraud, manipulating referrals, or damaging the tournament ecosystem, Qelvor eSports may terminate their partnership immediately.

07

👑 Final Authority

All final decisions regarding affiliate partner eligibility, rewards, disputes and penalties will be made by the Qelvor eSports Management Team.

08

💳 Refund Impact On Compensation

If a referred player requests a refund and it is approved by the Qelvor eSports Management Team, the respective affiliate partner's compensation or reward will be reduced accordingly — based on the refunded amount or affected entry.

Ready When You Are

Know The Rules. Now Go Win.

Entering a Qelvor tournament means you have read these terms and agreed to compete by them. That is all it takes — the rest is on your aim.

🏆 Play Fair 🔥 Compete Strong ⚡ Rise Like Giants
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